Give Exceptional Customer Service (Video)

I’m thrilled to announce that I’ve just finished filming a brand new online course with BurdaStyle and Craft University that’s all about growing a successful creative business. One key to a successful business? Exceptional customer service.

Watch the video below for details…

In the meantime, I’ll be sure to update this post with a link to the course once it goes live. Whether you own a business and are looking to take it to the next level, or you want to start a new, creative business but don’t know where to begin, I know you’ll love the course! There is an incredible amount of useful information, expert tips, and detailed, practical steps to help you achieve success. I cover everything from starting a creative business based on your passion to maximizing profit and scaling your business. I also talk about:

  • Choosing a niche for your business
  • Refining your business concept
  • Building a brand
  • Developing your web presence
  • Using social media to market your business
  • How to price your creative product or service
  • How to sell more
  • How to target a new audience
  • How to get your business back-end in order
  • How to scale your business


Hey Everyone,

That’s a wrap. I just finished filming an online course. It’s How to Grow a Creative Business. I’m in Fort Collins, Colorado, right now. Just wrapped up two days of filming and I can’t wait for you to check it out.

In the meantime, I want to give you a great tip about starting your own business: It’s all about customer service.

Make sure every interaction that you’re doing with your customer, whether it’s someone who is buying your product or maybe you are buying product from someone else – maybe it’s one of your vendors – make sure that you’re going that extra mile, thinking about them first, seeing things from their perspective, and just giving them a great experience from start to finish.

That’s my little business tip for the day. Signing out.

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